Jim has more than 30 years’ experience in management consulting and technology transformation, specialising in strategy, enterprise architecture, programme delivery and large-scale digital innovation.
During his career he held a number of senior leadership roles at PwC, including UK Technology Leadership for Private Sector Demand, UK Technology Systems Integration Capability Lead, and Transformation Leader for the Technology, Media and Telecommunications (TMT) sectors.
Jim has led major transformation programmes for global organisations, including re-architecting a telecommunications design programme that delivered £150 million in savings, leading digital innovation and development programmes across Europe for an international telecoms provider, and supporting infrastructure development for 3G networks. He also built a product management function for intra-company platforms valued at £4 billion, improving service delivery and reducing operational costs.
Jim later joined OTUA as Chief Technology Officer, where he applies his experience in technology strategy and large-scale transformation to support innovative digital services.