Automating the patient appointment journey
Trusted AI technology to power a more efficient healthcare system, making booking easy and accessible for every patient.
Annual cost of patients failing to attend NHS appointments
Annual savings for an average-sized NHS Trust using OTTO
Reduction in missed appointments (DNAs) during the UHL pilot
Easy, accessible booking for all
Our automated digital and telephone platform OTTO uses AI to improve the patient journey, streamline communication and enhance productivity across healthcare organisations.
A better booking experience
Book, rearrange or confirm appointments by phone or online, any time, with more choice and less friction at every step.
Less administrative burden
OTTO handles routine calls and messages automatically, freeing valuable time for the conversations that need a human.
Waiting lists, tackled faster
Time, money and resources saved on administration are reinvested where they matter most: frontline patient care.
See OTTO in action
“OTTO is transforming the way patients interact with our services, improving their booking experience and helping us deliver care more efficiently and effectively.”
Meet OTTO
OTTO is an automated AI assistant for healthcare appointment management, designed to make booking hospital appointments simple and accessible for everyone. It enhances patient choice, helps tackle long waiting lists faster and saves the NHS valuable time, money and resources.
Learn more about OTTODon’t just take our word for it
OTTO has proved it can cut missed appointments by 45% and cancellations by 40%, almost overnight.
“Everything we build at OTUA starts with the problem, not the technology. Our mission is to automate the patient pathway, removing friction and enabling healthcare teams to focus on what matters most: delivering care.”
