Automating the patient appointment journey
Trusted AI technology to power a more efficient healthcare system
At OTUA, we make the process of booking healthcare appointments easy and accessible for all.
Our automated digital and telephone platform OTTO uses AI technology to improve the patient journey, streamline communication and enhance productivity across healthcare organisations, helping the NHS tackle waiting lists faster.
By reducing the administrative burden on booking teams, we free up valuable time, money and resources that can be reinvested into frontline patient care.
“OTTO is transforming the way patients interact with our services, improving their booking experience and helping us deliver care more efficiently and effectively.”
Head of Patient Access and Co-ordination, Midlands-based NHS Trust
£1 billion
Annual cost of patients failing to attend NHS appointments
£4 million
Annual savings for an average-sized NHS Trust when using OTTO
Meet OTTO
OTTO is an automated AI assistant for healthcare appointment management, designed to make booking hospital appointments simple and accessible for everyone.
The technology enhances patient choice, helps to tackle long waiting lists faster and saves the NHS valuable time, money and resources that can be reinvested into frontline care.
Don’t just take our word for it…
OTTO has proved it can reduce cancelled and missed appointments by almost half – and it does it almost overnight. Read the case study.
View case studies“Everything we build at OTUA starts with the problem, not the technology. By deeply understanding the challenges faced by NHS organisations and their patients, we create solutions that deliver meaningful, measurable impact. Our mission is to automate the patient pathway, removing friction and enabling healthcare teams to focus on what matters most: delivering care.”
Shane Simms, CEO at OTUA
Accreditations & Standards
OTUA operates to recognised information security, sustainability, and NHS data protection standards, including ISO 27001, ISO 14001, Cyber Essentials Plus, and the NHS Data Security and Protection Toolkit.
