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Waiting List Management

Ensure your patients are safe while on the waiting list for a service

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01

OTTO can connect with patients on your waiting list every 12 weeks by making an automated outbound call.

02

Use OTTO to administer Triage questionnaires to your patients and monitor if patients conditions worsen to help you focus on patients who need your attention the most.

03

Keep your waiting list up to date by filtering out patients who do not need the service anymore (private care). OTTO identifies whether or not patients need to be taken off the waiting list.

TESTIMONIALS

What our clients and partners say about us

Many thanks to OTUA for their huge support to our Cardiology Team in getting OTTO, AI Booking Support, off the ground and continuing to work with our teams to develop this into a bespoke service for UHL. 

Whilst the increase in productivity and performance has been substantial the flexibility around booking for our patients was one of the key drivers for the implementation, and patient feedback has been extremely positive. 

Things have gone so well we are just  about to embark on a further roll out to a number of other specialities to support appointment bookings at the new East Midlands Planned Care Centre based at our Leicester General Site, and as Leicester is a super diverse city, with 59.1% of it's population being from an ethnic minority, we are excited around the option of multiple language support to commence in the next couple of months that OTTO can provide to ensure we meet equality and diversity commitment to our patient cohort.

Clare Rose

University Hospitals of Leicester NHS Trust