Booking Appointments

Appointment booking at the click of a button through our seamless booking experience

01

Automate the appointment calls- engage OTTO to do the laborious work of calling each patient and offering them an appointment slot. OTTO is designed to engage with the patients on an voice call and offer them choice of slots.

02

OTTO is extremely efficient and can engage with multiple patients on simultaneous calls as well as give patients the choice of appointment slots thus reducing the booking activity time.

03

With OTTO you can now reduce your partial booking cycle to the stipulated 3 weeks. Reduce the burden of cancelled clinics due to doctor leaves and theworkload of inbound rescheduling calls.

TESTIMONIALS

What our clients and partners say about us

Many thanks to OTUA for their huge support to our Cardiology Team in getting OTTO, AI Booking Support, off the ground and continuing to work with our teams to develop this into a bespoke service for UHL.

Whilst the increase in productivity and performance has been substantial the flexibility around booking for our patients was one of the key drivers for the implementation, and patient feedback has been extremely positive.

Things have gone so well we are just about to embark on a further roll out to a number of other specialities to support appointment bookings at the new East Midlands Planned Care Centre based at our Leicester General Site, and as Leicester is a super diverse city, with 59.1% of it's population being from an ethnic minority, we are excited around the option of multiple language support to commence in the next couple of months that OTTO can provide to ensure we meet equality and diversity commitment to our patient cohort.

Clare Rose

University Hospitals of Leicester NHS Trust